Water Heaters · Whitecourt, AB

Hot Water Tanks & Water Heaters in Whitecourt, AB

No hot water, not enough hot water, rusty water or a puddle under the tank. Here’s what those signs usually mean, and how to decide between repairing and replacing.

Warning signs

Signs your hot water tank needs attention

  1. No hot water

    On an electric tank, often a tripped breaker, thermostat or element. On a gas tank, often the pilot, thermocouple or gas control.

  2. Hot water runs out fast

    A failing element, sediment taking up space in the tank, or a tank that’s too small for the household.

  3. Rusty or discoloured hot water

    Can mean the inside of the tank is corroding, especially on an older tank.

  4. Popping or rumbling

    Sediment and scale settling on the bottom of the tank and overheating as the burner or element runs.

  5. Water around the base

    Could be a fitting or the relief valve, or the tank itself. A leaking tank body can’t be repaired.

  6. Hot water smells like rotten eggs

    Often a reaction between the water and the tank’s anode rod, more common with well water.

Hot water tanks

Installation, replacement and repair

01

Hot water tank installation

A new tank needs to be the right size for the household and the right type for the house: gas or electric, and how it’s vented. Gas tanks need proper venting and a gas connection. Every tank needs a temperature and pressure relief valve piped to a safe spot, and many homes need an expansion tank too.

Installing a water heater usually involves a permit in Alberta, especially for gas, so it’s worth asking about when you get a quote.

02

Replacing an old tank

Most tanks are replaced because they’ve started leaking, or because the hot water has turned rusty and the tank is getting older. Replacing a tank before it fails means you choose the timing, not a puddle on the basement floor.

As a general guideline, many tank-style water heaters last around 8 to 12 years. That’s a typical range, not a promise, and hard water can shorten it.

03

Water heater repair

Plenty of water heater problems are repairable. On electric tanks it’s often a thermostat or heating element. On gas tanks it’s often the pilot, thermocouple or gas control. A dripping relief valve may just need replacing, or it may be a sign of too much pressure in the system.

If the tank body itself is leaking, it can’t be repaired. It needs to be replaced.

When to call

Call a professional, or check it yourself?

Call a professional when…

  • Water is leaking from the tank itself
  • The pilot won’t stay lit, or the burner won’t light
  • The relief valve on the side of the tank is dripping or discharging
  • You still have no hot water after checking the simple things
  • The tank is older and the water is rusty
Call Now 780-779-1481

Safe to check yourself

  • Electric tank: check whether the breaker has tripped
  • Gas tank: note whether the pilot is lit (through the viewing window) so you can say when you call. Don’t try to relight or adjust it
  • Check the temperature setting hasn’t been turned down
  • Look for drips at the pipe connections on top of the tank

If you smell gas, don’t try to light anything. Leave the house and call 911 from outside.

What to expect

How a tank replacement usually goes

Every job is different. This is the usual order of things.

  1. Check the old tank. Size, fuel type, venting and connections, and how much hot water the household uses.
  2. Shut off and drain. Water, power or gas off, then the old tank is drained.
  3. Remove and set the new tank. The old tank comes out and the new one is set in place.
  4. Connect and vent. Water lines, gas or electrical, venting for gas tanks, and the relief valve discharge.
  5. Fill, start and test. The tank is filled before it’s turned on, then checked for leaks and proper operation.

Repair or replace

Repair the water heater, or replace it?

Repair usually makes sense when…

  • A part has failed: thermostat, element, thermocouple or gas control
  • The tank itself isn’t leaking
  • The tank is still fairly young and otherwise works well

Replacement is worth considering when…

  • The tank body is leaking
  • The hot water is rusty and the tank is getting older
  • It has needed several repairs
  • It can’t keep up with your household anymore

As a general guideline, many tank-style water heaters last around 8 to 12 years. That’s a typical range, not a promise: hard water, heavy use and skipped maintenance can shorten it.

Why call DCJ

A local Whitecourt business

  • Locally owned and operated Based in Whitecourt, Alberta.
  • Close by Serving Whitecourt and the Barrhead area.
  • Real work to show See photos from DCJ jobs in the recent work gallery.

FAQ

Hot Water Tanks & Water Heaters: common questions

How long does a hot water tank last?

As a general guideline, many tank-style water heaters last around 8 to 12 years. That’s a typical range, not a promise: hard water, heavy use and skipped maintenance can shorten it. The age is usually printed on the label or encoded in the serial number.

Why do I have no hot water?

On an electric tank, check the breaker first. On a gas tank, look through the viewing window to see whether the pilot is lit, but don’t try to relight or adjust it yourself. If the breaker is on or the pilot is lit and there’s still no hot water, it’s likely a thermostat, element, thermocouple or gas control, which needs a professional.

Why is my hot water rusty?

If only the hot water is rusty, the inside of the tank may be corroding, especially on an older tank. If both hot and cold are rusty, the cause is more likely the pipes or the water supply.

Why does my hot water tank make popping noises?

Sediment and scale settle on the bottom of the tank. Water trapped under them boils and pops as the tank heats. Hard water makes it worse.

Do I need a permit to replace a hot water tank?

In Alberta, installing or replacing a water heater usually involves a permit, especially for gas. Ask about permits when you get a quote by calling 780-779-1481.

More plumbing and heating questions

Need help with hot water tanks in Whitecourt?

Call DCJ to talk it through, or send a quote request online.